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Terms and Conditions of Business
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Service
On this page, you can find information about the different departments of our company, along with their respective contact persons
For customers
Our customer service team is available during office hours to answer your questions about orders and logistics.
P: +49 (0) 89 898888-216 / 217 / 235 / -0
F: +49 (0) 89 898888-19
customerservice@fresenius-biotech.com
Office hours:
Monday – Thursday 8:30 a.m.– 4:30 p.m.
Fridays 8:30 a.m.– 3:30 p.m.
Medical Enquiries
Our Medical Information Team can be contacted for medical or scientific questions.
P: +49 (0) 89 306593-11
Med.info@fresenius-biotech.com
Office hours:
Monday – Friday 9:00 a.m. - 5:00 p.m.
For urgent questions outside of our regular service hours, our hotline is open 24 hours a day, 7 days a week:
P: +49 (0) 6172 608-2240
For cooperation partners
Progress and innovation are driven by the combination of scientific expertise, technical acumen, and creativity. One element of our overall strategy is the cooperation with innovative partners from scientific and academic fields as well as from industry and trade. Our business development team is available to address any questions and issues and is responsible for the establishment of long-term, sustainable partnerships.
Contact
Alexander Dettmer
Finance and Business Development
P: +49 (0) 89 306593-735
alexander.dettmer@fresenius-biotech.com